2025 CONFERENCE SESSIONS

MONDAY, JUNE 9, 2025


8:30am - 9:30am -  Keynote

Conner Fields
Now What?: Handling Challenges Life Throws at You and Moving with Resilience Each Time

In his keynote, “Now What?” Connor Fields answers the question we all face at different moments throughout our lives. We all face challenges that can cause self-doubt in life and work, we all reach pivotal moments, we all get stuck, and Connor equips you with the tools to answer that question and move forward each time. This incredible keynote presentation delves into the crucial powers of resilience, adaptability, overcoming failures, unwavering determination, and perspective, empowering you to face challenges head-on. With compelling personal stories and hard-earned insights, Connor empowers attendees to be ready to answer the question “Now What?” every time.

KEY LEARNING OBJECTIVES:
+ Clear Goal Setting Strategies: Once you know what you want to achieve, how do you get there? Connor outlines step-by-step processes to increase the likelihood of reaching your goals.
+ Lean Into Resilience: After a failure, what do you do to get better? Connor shares what he learned from failing at the highest level: how to correct mistakes and get them right the next time around.
+ Sustain Success: Now that you have won, how do you stay at the top? Be ready to sustain success with insights from someone who stayed in the top 5 World Rankings for over a decade.
+ Keep Failure in Perspective: No one wants to fail, but if you are here, you have a chance to fix it. Nearly losing your life and having the world’s attention to see if you would survive changes the way you look at failure. Be able to keep failure in perspective and stay optimistic about the future.

10:00am - 11:00am - Breakouts

Track A
Todd Bossler, Top Echelon Software
Tech-Powered Recruiting: Work Smarter, Not Harder
In today's hyper-competitive recruiting landscape, staying ahead means leveraging the right technology and sourcing strategies—without getting lost in the tools. Join this veteran NAPS speaker and recruiting expert for a power-packed session that will transform how you approach your daily recruiting workflow.

Through live demonstrations and real-world case studies, you'll gain immediately applicable strategies to streamline your workflow, enhance candidate engagement, and boost your placement rates. No theoretical fluff—just proven methods you can implement the moment you return to your desk.

Perfect for: recruiters who want to stay competitive without drowning in technology or losing their recruiting instincts. Whether you consider yourself tech-savvy or tech-challenged, you'll walk away with practical solutions that fit your working style.


Track B
Jay Mattern,TerraFirma Marketing
The Hidden Catalyst For Accelerating Growth
Since Daniel Goleman published his seminal work, Emotional Intelligence, back in 1995, organizations have chased the elusive EI, struggling to quantify its impact on growth. That’s because firms don’t build many of the “softer” strategies for growth, like EI, into their processes and standard approaches. This became very apparent when the pandemic hit, and suddenly, these skills became crucial in an online world.During this talk, Jay Mattern will outline specific strategies that staffing and recruiting firms use or can adopt to build a more emotionally intelligent staffing firm and industry.


Track C
Josh Kirkham, Quil
How to Avoid the Most Common AI Recruiting Traps
As AI continues to transform the recruiting landscape, it promises faster hiring, smarter screening, and better candidate matches. But with these advancements come hidden pitfalls that can derail your process, damage candidate experience, or even introduce bias—exactly the things AI was supposed to fix. In this session, the team at Quil.ai will unpack the most common traps recruiters fall into when integrating AI into their workflows—from over-automating communication to trusting black-box scoring models without human oversight.

You’ll learn how to spot red flags early, ask the right questions of your AI vendors, and strike the right balance between automation and human touch. We’ll also explore real-world examples of companies who got it wrong—and what they did to course-correct. Whether you're just starting to use AI tools or looking to refine your existing process, this talk will offer practical insights, frameworks, and takeaways to help your team recruit smarter, more ethically, and more effectively.

Join us to make sure your AI helps you hire better—not just faster.

---

11:30am - 12:30pm - Breakouts

Track A
Michelle Parchman, Parchman + Parchman LLC
How To Bill 1/2 Million Working 15 Hours Or Less
A fast-paced, energetic presentation on how to work two to five hours a day, Monday to Thursday, and bill Half-A-million-dollar, year after year, as a solo owner of an Executive Search Firm.

Specific steps will be presented on how Michelle Parchman has consistently billed Half-A-Million, year after year, while working remote and part-time, taking most summers off and enjoying a balanced life.

The presentation includes the following:
• A Sample Daily schedule
• How to set up a low-cost office
• How to apply the 80-20 Rule to personal and business time management
• How to implement a ROI plan that is strategic and simple
• How to implement a DAILY “TOP 10” strategic list proven to increase your ROI
• How to create a personalized, goal-oriented annual plan


Track B
Benjamin Mena, Select Source Solutions
The AI Advantage: How Top Billers Can Stay Ahead In the Recruiting Game
In the fast-paced world of recruiting, staying ahead of the curve isn't just beneficial—it's essential. Join Benjamin Mena, host of The Elite Recruiter Podcast and the Pinnacle Take Podcast, for an insightful exploration into how Artificial Intelligence is reshaping the recruitment landscape. This talk will reveal actionable strategies and cutting-edge AI tools that top recruiters are leveraging right now to streamline processes, improve candidate engagement, and significantly boost their placement success.

Discover practical ways to integrate AI into your workflow—from intelligent candidate screening and personalized outreach at scale, to AI-driven market mapping and predictive analytics. Learn how AI agents are taking repetitive tasks off recruiters' plates, freeing up more time for high-value, relationship-building activities that truly set elite recruiters apart.

Benjamin's session will not only highlight today's AI advancements but also provide an inspiring vision of how recruiters can harness these innovations to remain indispensable in an industry increasingly influenced by technology. Equip yourself with the knowledge to become an AI-empowered recruiter who consistently outperforms in a competitive market.


Track C
John Lindesmith, FoxHire
Ignite The Value Of Your Firm By Generating Contract Staffing Revenue
Want to boost your recruiting firm’s value while securing steady, recurring revenue? Contract placements offer a proven way to increase profitability and long-term business worth. In this session, you will learn actionable strategies for integrating contract placements into your business model, helping you build a more sellable and sustainable firm.

Learn how to leverage these placements to create a consistent revenue stream, attract potential buyers, and enhance your firm’s overall market appeal. Whether you're looking to scale or plan for future exit opportunities, this session will provide practical insights and real-world examples to set you on the path to success.

1:30pm - 2:30pm - Breakouts

Track A
Rebekah Brown, SourceWhale
Targeted Outreach & AI: Strategies To Drive Business Growth In 2025
With client retention under pressure and business development confidence low, agencies must rethink their strategies for success in 2025. This session combines data-backed outreach tactics with bold AI predictions to provide actionable steps for winning and retaining business in a changing market.

Join Rebekah Brown from SourceWhale as she shares insights from over 100 million data points and real-world success stories. Discover:

The Power of Specialization: Creating clear Ideal Customer Profiles for effective outreach.
Outreach That Works: Using the MMQQ framework (multi-touch, multichannel, quality, and quantity) to boost meeting rates by over 100%.
AI in H2 2025: How AI will shape recruitment and ways to future-proof your business development.
Success Stories & Practical How-Tos: Real-world examples and techniques you can implement immediately.

This session is for agencies looking to grow while staying ahead of the curve. Don’t miss the chance to unlock growth through targeted business development and AI-driven insights.

Session Takeaways:
+ The most effective way to reach a new client or candidate is using multiple channels for your outreach efforts
+ Follow ups are critical. More than 60% of new business meetings occur on or after the 3rd follow up attempt.
+ Personalizing your outreach increases response rates and doubles your chance of booking a meeting.


Track B
Ron Walters, 3Humans Empowering
The Future: Harnessing People, Process And Technology For Optimal Outcomes
A game-changing presentation designed to elevate your business to the next level. This presentation will deliver high-impact insights into the trends shaping the future of staffing. Gain invaluable knowledge on innovation and change in the industry.Learn what is needed to scale and innovate your organization, building meaningful relationships and sharing your vision and drive for excellence.Walk away with actionable strategies to grow your firm in today’s evolving landscape. Equip yourself with practical tools and insights that you can immediately implement to drive success and growth.This transformative presentation will redefine your approach to staffing. Get ready to be inspired, informed, and connected like never before.

Track C
Matt Freemann, Littler Mendelson
2025 Employment Law Updates
This comprehensive and fast-paced session will focus on the new and evolving areas of legal compliance that will most impact personnel service providers in 2025 and beyond. Matt's practice focuses on advising and defending a diverse portfolio of clients, including several staffing industry companies around the country. Matt is a subject matter expert in benefits administration, trade secret and non-compete defense, and EEO practices.

3:00pm - 4:00pm - Breakouts

    

Track A
Tricia Tamkin & Jason Thibealut, Moore eSSentials
Flipping Scripts: Increase Verbal Agility for More Placements
Navigating tough business development scenarios just got easier! In this session, Jason Thibeault and Tricia Tamkin teach you how to "flip the script" when faced with brick walls, rude prospects, or unexpected objections. Learn actionable strategies to turn difficult conversations into opportunities, handle prospects who reveal dissatisfaction in their current role, and build credibility by pivoting gracefully. Packed with templates and tips, this session equips you with tools to adapt, connect, and convert with confidence.

Track B
Lauren Hickey-Jednat, Crelate
Inputs And Outputs, Intentionally Measuring Your “Funnel”
We all track and forecast our revenue but how are we measuring what effort and overhead is going into producing those results? Is the input tipping the scale in the wrong direction, and if so, how can we correct behaviors and generate more efficient processes and behaviors with our team? In this talk we will take a look at the most effective ways to measure what’s going into the “funnel”, evaluate this against the output, and then improve SOPs by leveraging your tech stack to increase profitability and decrease efforts. Additionally, we will take a look at how you can then leverage the client and job specific data to negotiate your rates, be selective about the jobs you will allocate resources to, and prioritize roles based on speed to market and other key factors.

    

Track C
Jason Tremblay, Saul Ewing LLP & Dawn Simmerman, QPS Employment Group
Bridging The Gap: Turning Employment Laws Into A Compliance Sales Strategy For Staffing Success
Learn how to apply non-staffing employment laws to the staffing industry and leverage compliance as a powerful selling point. This session will explore real-world examples, strategic insights, and practical tips to turn legal knowledge into a competitive advantage that builds trust, mitigates risk, and drives client partnerships.

TUESDAY, JUNE 10, 2025

8:30am - 9:30am
Industry Keynote Address
Mark Whitby, Director Breakthrough Coaching LTD
Time Freedom Formula: How to Leverage Offshore Talent to Increase Your Billings

Most recruiters and agency owners work hard but stay stuck on a “hamster wheel” - constantly busy and in danger of buring out. In this session, Mark Whitby shares how to buy back your time and achieve sustainable success while boosting billings by 28% or more.

Are you ready to reclaim 10+ hours a week and reinvest that time into the highest-value activities that grow your business? Mark will walk you through a proven roadmap for delegating tasks you don’t enjoy or aren’t the best use of your time - while keeping overheads low.

Mark will share how he built a talented team of 5 remote assistants - and reveals the costly mistakes to avoid. You’ll walk away with practical tools, and mindset shifts, that have helped hundreds of recruiters just like you to create more income, impact, and freedom. 

You’ll discover:

✅ How to calculate the true value of your time
✅ The six pillars of a 7-figure recruitment business
✅ How offshore team members can double your productivity (and change your life)
✅ How to free yourself from admin and sourcing forever
✅ How to transition from biller to true business owner - without losing control

10:00am - 11:00am
Barbara Bruno, Good as Gold Training
High-Performance Tactics To Ignite Potential
Success in the Staffing Industry is about doing things smarter, not harder. This dynamic session will empower Staffing and Recruiting Firm Owners, Managers, Recruiters, and Account Executives with high-performance tactics to maximize productivity, profitability, and growth. Discover how to proactively uncover daily sales leads, increase candidate engagement, and close more placements and fills.

Learn strategic actions that drive quick wins and rapid results while enhancing client satisfaction and your production. You will leave equipped with actionable tools to ignite your potential and elevate your success and income.

Barb will provide you with quick wins for rapid results: high-impact actions that can be implemented immediately for fast ROI and sustained growth.

12:00pm - 1:00pm
Brad Bialy, Haley Marketing
What The Best Recruiters Do Differently
Over the past 11 years, I’ve partnered with hundreds of staffing and recruiting firms – from ambitious start-ups to industry giants on SIA’s Largest Staffing Firms list. I've seen it all: firms skyrocketing in growth and others struggling with dramatic downturns.

Along the way, I've interviewed the industry’s top consultants, driven by one pressing question:

What sets the BEST staffing and recruiting firms apart?

In this session, we’ll dive into proven strategies that successful firms use to outperform the competition. You'll walk away with actionable insights to eliminate guesswork, strengthen your business strategy, and drive more applications and job orders.

1:30pm - 2:30pm
Greg Doersching, Next Level Coaching
How To Thrive In '25 - It's A Whole New Time!
The world of recruiting has evolved more in the last five years than in the two decades before it. The playbook that once defined success has been rewritten, leaving everyone—from solopreneurs to large search firm owners—asking, “What’s next?”

Join award-winning industry leader Greg Doersching for this high-impact session designed to transform the rest of 2025 and beyond. Leveraging over 30 years of hands-on experience, Greg will provide practical, actionable strategies to help you adapt, innovate, and dominate in the new era of recruiting.

Key topics include:
+ Right Person, Right Job – Understanding the most critical roles for long-term success.
+ Cost-Effective Growth – Smart ways to scale your team and boost productivity without breaking the bank.
+ The Tech Revolution – Staying ahead of AI, automation, and emerging platforms reshaping recruiting.
+ New Ways to Engage - How to bring in more new business with less stress.

Get ready for a fast-paced, no-nonsense session that will leave you with the tools and tactics needed to thrive—not just survive—in 2025. Don’t miss it!

3:00pm - 4:30pm
Closing Pinnacle Panel: Best Practices of Big Billers
Moderator: Gail Audibert
Panelists: Matt Walsh, Allan Fisher, Katharine Wilcox & Mike Williams
Learn from the best in the business: The panelists are members of the Pinnacle Society, the top 80 recruiters in the US. Each of these top Pinnacle members brings a unique perspective and a track record of success, with combined per-desk averages of over $2 million in recent years.

Get actionable advice: The panelists will share their proven strategies for making placements. You'll learn how to build a strong network, develop a competitive edge, and close more deals.

Attendees will have the opportunity to gain personalized advice and ask questions directly to the experts.

Don't miss this opportunity to learn from the best in the business and take your recruiting career to the next level!